Privacy Policy

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Hoselton Studio Limited, Hoselton Studio, Hoselton Sculpture, and Hosleton Limited, (collectively ("Hoselton") respects your privacy. This "Privacy Policy" summarizes what personal information we collect, and how we use and disclose this information.

By using our website (the "Website"), you signify your consent to the terms of our Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use this Site or submit any personal information to us.  By using this Website, you give consent to Hoselton to collect, hold, disclose, and use your personal information submitted through the  Website (and all information submitted in connection with an online purchase). This consent is given by registering your contact details, entering into a purchase agreement, or by engaging in other forms of electronic communication with Hoselton.

Your consent to the storage and the processing of your data can be revoked at any time by contacting Customer Service at customerservice@hoseltons.com

We reserve the right to modify this Privacy Policy at any time. We will reflect any such modifications to this Privacy Policy on our Site. Your continued use of the Site after any such changes constitutes your acceptance of this Privacy Policy, as revised.

What Personal Information We Collect

Personal information is information about an identifiable individual ("Personal Information"). Hoselton collects Personal Information when you voluntarily provide it through our Site, or when you provide it to us through other means. For example, we may collect Personal Information when you:

  • Contact us through email, telephone, mail; or other correspondence;
  • Register for a service we provide; or
  • Register to receive our newsletter.

The Personal Information we may collect will depend on the service you request, and may include your full name, contact information, such as your address, telephone number, or email address; any other Personal Information that you choose to submit to us.  If you access our Website through other services, ex. Facebook or Twitter, we may obtain information from those accounts.

How Company Collects Information Through Technological Means

When you visit our Site, we may collect information that is automatically sent to us by your web browser. This information may include your domain name, and your numerical IP address. We may also collect other information, such as the type of browser you use, which pages you view, and the files you request.

We use this information to better understand how visitors use our Site, and to improve our Site to better meet your needs. The amount of information that is sent by your web browser depends on the browser and settings you use. Please refer to the instructions provided by your browser if you want to learn more about what information it sends to websites you visit, or how you may change or restrict this.

 

Hoselton uses tracking technology (“Cookies”), which help make the websites more user-friendly, efficient, and secure. Hoselton also uses Cookies to enhance your user experience, which includes remembering you when you return to the Website and keeping track of your shopping bag content.

Cookies are small text files that are stored on your PC and used by your browser. Most of the Cookies Hoselton uses are session cookies, which are deleted automatically at the end of your visit.

Cookies will not harm your PC and do not contain any viruses. Nevertheless, if you do not want to use cookies, this will not prevent you from accessing Hoselton’s websites in any way. Your browser can be configured so that cookies can be accepted with your permission or completely blocked. You can opt to change your browser settings so that they do not allow Cookies to be accepted or saved at any time. Alternatively, you can opt to be shown a warning message every time before you accept Cookies or you can set your browser up in such a way that it only accepts Cookies from certain websites. You can also delete Cookies that have already been saved at any time.

Kindly note however that if you decline Cookies on the Website, some functions on the Website may be limited or unavailable. More information on Cookies can be found below.

How Hoselton Uses and Discloses Personal Information

The Personal Information we collect may be used by Hoselton for the purposes for which it was collected, as provided in this Privacy Policy, or for other purposes that are disclosed to you and to which you consent.

For example, we may use your Personal Information to: respond to your inquiries; supply you with requested products or services; send you informational or promotional communications; to carry out other purposes that are disclosed to you and to which you consent; to carry out any other purpose permitted or required by law. We may transfer Personal Information to third party service providers that assist us with carrying out these purposes.

Some or all of the personal information we collect may be stored or processed in jurisdictions outside of Canada, including the United States.  As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.

Hoselton reserves the right to transfer Personal Information in the event that we merge with or are acquired by a third party. We also may disclose your Personal Information for any other purpose permitted by law or to which you consent.

How We Protect Personal Information

The security of your Personal Information is important to us. We protect your Personal Information by maintaining physical, organizational and technological safeguards appropriate to the sensitivity of such Personal Information. Personal Information may only be accessed by persons within our organization who require such access to provide you with the services indicated above. Personal Information we collect is maintained with the source of the information at our head office located at Colborne, Ontario.

We retain Personal Information that we collect only as long as necessary for the purposes for which it was collected or to meet legal requirements. We destroy Personal Information when it is no longer needed.

Hoselton processes, discloses, holds, and uses your personal data and information securely, fairly, and lawfully in accordance with Canadian law. Such processing is carried out electronically and automatically. Hoselton uses any personal data submitted through the Website (and all information submitted in connection with an online purchase) for the purposes of: enabling customers to purchase Hoselton products; market research with the goal of improving the website and product range; keeping customers informed about Hoselton’s market activities, goods, services, and open transactions; and delegating repairs or other logistical tasks to third parties. Save as provided for herein, data will not be passed on to any other third parties outside Hoselton in a way that could be used to identify you without prior notification and consent. Your personal data is collected, held, and used by Hoselton which is responsible for the management of personal information.

Access and Rectification

You have a right to access to your Personal Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personal Information and would like to have access to it, or if you would like to have it corrected, please contact us using the contact information provided below. If registered, you may view and modify, correct, block or delete your data at any time by selecting Profile from the website menu.

How to Contact Us

If you have any questions regarding this Privacy Policy, or to access your information, please contact our Privacy Officer at customerservice@hoseltons.com
 

Google Analytics

This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

Social Plug-ins

Hoselton uses so-called social plug-ins (in the following, plug-ins) of social networks such as Facebook, Twitter, Youtube, Google+, Pinterest or Instagram.

Please note that we have no influence on the extent of the data retrieved by the social networks with their plug-ins. For information on purpose and extent of the data retrieval by the social network concerned, and about the rights and settings possibilities for the protection of your private sphere, please refer to the data protection information provided by the social network in question.

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies? 
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

We may use the following types of cookies:

Strictly Necessary cookies 
These cookies allow you to use essential features of our site and enable you to move around our site. Without these cookies services you have asked for, like access to secure areas of the site or shopping baskets, cannot be provided.

Performance cookies 
These cookies collect information about how you use the website, such as the pages you have visited, and if you have experienced any errors. All of the information these cookies collect is anonymous and is used only to provide us with data on how the website is used.

Functionality cookies 
These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.

Analytics cookies 
These cookies collect information about how you use our site, so that we can elevate your user experience and improve the quality of our site and service. All information collected is anonymous. For example, these cookies allow us to provide statistics on how our site is used, such as browser usage and number of visitors or see how effective our adverts are by identifying where you click and which website you arrived from.

Marketing cookies 
These cookies allow us to offer you a customized browsing experience by providing you with interest based services both on this site and on some other websites too. These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.

How to control cookies

Some of the cookies used by our site are served by us, and some may be served by third parties who are delivering services on our behalf.

You can control and/or delete cookies as you wish using your web browser.

You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Our Privacy Policy can provide you with further details about how we use any personal information you give us, although not all information captured by using cookies will identify you.